customer track service kit

This study discusses the background of this approach and how it works and what its characteristics and categories are,then points out the change in new product development process caused by toolkits for user innovation.

讨论了新产品开发中信息粘滞问题及其成因,并指出解决信息粘滞的方式,提出用户创新工具包是解决信息粘滞的有效方式,说明了这种新产品的开发思想,以及其对企业新产品开发管理的影响。